About Us
Arizona’s Trusted Home Services Company
Carrier’s President’s Award
Factory Authorized Carrier Dealer & President’s Award Winner
Western States Home Services is proud to be the winner of the Carrier President’s Award for the third time. The President’s Award was created to recognize Carrier dealers who exemplify exceptional leadership in business management, customer satisfaction, HVAC expertise, and operational excellence.
Why Choose Us?
We’re not a big-box brand or fly-by-night operation. We’re a family-owned company with deep roots in Arizona, and we’ve stayed that way. Being locally owned means we actually know the communities we serve, and we care about doing right by you.
When you call Western States, you’re getting a team of real people, many of whom have been with us for over a decade. We know our stuff, we show up when we say we will, and we make things right.
Here’s what sets us apart:
- Fully licensed, bonded, and insured for HVAC and plumbing
- Technicians are background-checked, drug-tested, complaint-free and kind
- 24/7 emergency service—because breakdowns don’t wait
- Price matching guarantee (we keep things honest)
- 100% satisfaction or your money back
- Meaningful discounts for veterans, teachers, and first responders
- A team that treats your home like it’s our own
Western States Home Services Reviews
4.9 Stars | 1250+ Reviews in Mesa & Tucson
D Belk
Western States has been taking care of my air conditioning, heating, and plumbing since 2009. My last home had a unit that came with the house in 2001 and Steve Foster kept it running like new until I sold in 2017. Our new home has been running like new the past 8 years due to... Read more
Carmella House
Have used them for HVAC since moving to AZ and very pleased with their services, particularly the ease of getting someone out to address our concerns in a timely manner. Recently learned they have a plumbing division, as well, and was extremely pleased with the service from... Read more
Alexander Sekora
The whole process with Western States was easy and friendly, but Joel truly is an A+ Technician! He was fast, friendly, clean, and knowledgeable. He helped us find the best path forward without being pushy and we save money because of it. We are beyond satisfied and will be... Read more
Gb G
Serviceman Joe is professional knowledgeable and polite. He has three decades of knowledge and was very reassuring. Joe took lots of pictures and explained everything thoroughly. Best attitude anybody could ask for which is so nice these days to have somebody come to your... Read more
Jessica Livermore
After remodeling a large house, we chose to hire Western States to seal and clean our air ducts. I can say that I am very satisfied with the workmanship. Matthew and Jonathan were our technicians and they each went above and beyond to do a thorough job. They had been out to... Read more
Paula H
We purchased an Ecobee unit from Western States in 2019. The team consistently provides service to maintain the unit which is a great benefit. Recently our compressor failed. The technician, Joe made certain to locate what was needed and installed it yesterday - just in time... Read more
Christian Gordon
Jonathan, from Western States, came to our home and offered a very thorough and helpful inspection. He provided several suggestions and great advice on how to keep our A/C unit functioning properly. Great service - Highly recommend!
Gary Bradley
We had a great experience with Western States home services. Our technician Joe was very knowledgeable and professional. He diagnosed the problem And had our AC unit up and running immediately. I would highly recommend Western States along with their technician Joe!
Carol Taresh
Jason H was out to do a furnace service on our units. He was extremely helpful and friendly answering any questions we had. He also showed us how to make use of our air scrubbers. Would definitely recommend him.
Jamie Paone
Our Tech Michael provided an honest opinion and various options from just replacing the blower to buying a new unit altogether. Ultimately, a new unit was the best choice for us long term. The company over performed based on my expectations. We are very happy with the... Read more
Ardith Matthews
I always have Jason at my home to service my heating and air conditioning. I’ve been a client of Western State home services for the past 11 years. Everyone has been extremely understanding toward my questions and my situation. I have a special-needs daughter who definitely... Read more
Wayne Shen
Have been using this company for many years and they always provide excellent service. They are dependable and trustworthy. It's good that they always dispatch the same engineer to do the AC/heater review so the person knows the history and doesn't have to check the log book -... Read more
Jim Toma
Kevin came out to do an annual inspection and tuneup. He was most professional and thorough! I particularly appreciate the communication, both from the office and the technician, keeping me well informed of the appointment and arrival time.
Joan Godin
Western States Home Services has been handling all my HVAC and plumbing needs/maintenance since I bought my home in 2019. They are dependable and trustworthy. I refer all my family and friends to them. They have never steered me wrong and I rely on them completely. Great group... Read more
Sean Sutton
We had recently and previously used Western States for a new unit and the installation went very well. Kevin came by this week to do an inspection of the uint and air ducts, etc. He noticed that the sealing was not up to par to maximize the length of life of our unit. He went... Read more
Jennifer Coers
Brandon was an exceptionally courteous technician. He arrived promptly for his appointment and took the time to summarize his findings after the inspection. He offered me a couple of options for installing a condensate switch and a surge protector to safeguard my units, but he... Read more
Judy Timmerman
Joe is an excellent technician. We felt he was very knowledgeable with excellent communication skills. We kept us informed as the situation progressed and was always forthright in what was happening. Many Thanks to Joe and Western State!
Donald Graybill
We selected Western States to replace our old working A/C with a high efficiency upgrade and were not disappointed. Every aspect of the service to decide on a model, remove the old unit, and install the new one, was excellent. It was a pleasure to work with Nate, Rolando... Read more
maddie
Brandon and the other gentlemen were extremely helpful and went out of their way to explain the issues my vent was having. They were both very friendly and nice! I have used Western States for a few years now, and would highly recommend them! They call when they are on the way... Read more
Kristie Ziemiuk
Roy is the nicest and most professional person at Western States Home Services! He thoroughly checks everything to do with our furnace/heater in the winter and the furnace and A/C unit in the summer. I watched him do the inspection once and he explained everything he was doing... Read more
Antonio Paez
Jonathan N. from Western States arrived at our house to clean our 2 duct systems. He was courteous and professional. Our dog and 2 cats enjoyed his presence. He was very efficient and doubled check everything. We highly recommend Jonathan.
William Balderson
Korey came out on time for scheduled maintenance on our 3 year old unit that we had them install. He did a great job quickly, recommended a filter upgrade that would keep the fan cleaner. Found an issue ( Blower fan) and took care of it on the spot. Very happy with their service.
Drew Lichtblau
Western States customer service was top notch. Our technician, Daniel E. was very friendly and explained what was wrong, and how to fix our AC unit. The house was 5 degrees cooler before he even left! I would request Daniel E. personally should I need any HVAC services in the... Read more
Robin Finlinson
My husband and I have used Western States Home Services for about seven years and are very pleased with them. The technicians who come out are knowledgeable and friendly. That includes Joel, who came out today. Thank you, Joel, and thank you, everyone at Western States!
D Belk
Western States has been taking care of my air conditioning, heating, and plumbing since 2009. My last home had a unit that came with the house in 2001 and Steve Foster kept it running like new until I sold in 2017. Our new home has been running like new the past 8 years due to... Read more
More Than 70+ Years of Experience
When you’ve been doing this as long as we have, you learn to solve problems fast and do it right the first time. With decades of HVAC and plumbing experience behind us, we bring sharp skills, steady hands, and serious attention to detail to every job.
We’re not just here to fix what’s broken. We’re here to give you peace of mind and build it better, every time.
Join Our Team
Good people want to work with good people. If you’re reliable, hardworking, and serious about growing in this trade, we want to hear from you! We invest in our team and have your back like family. That’s the kind of shop we run.